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Xansa inks Ј22m mobile work deal for water agency

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Author: [email protected]

Northern Ireland Water Service (Niws) has extended its Ј70m IT contract with a Xansa-led consortium, adding a Ј22m mobile work management project. The extension to the contract, worth Ј22 million over seven years, continues the development of a mobile work management solution. Niws awarded the original contract for the implementation of a new customer billing and contacts system to the Xansa-led Crystal Alliance in January. Under that Ј70m contract the alliance will implement a new customer billing and collections system for more than 760,000 customers, followed by a new customer relations centre in April 2007. Xansa chief executive Alistair Cox said the contract will help deliver top levels of service and fast local response to customer enquiries. He called the contract a "clear endorsement" of his company's relationship with the water service thus far.
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